Explore a rewarding career as a French Bilingual Customer Support Specialist with JPMorgan Chase. Provide exceptional support to merchants by resolving payment-related inquiries efficiently.

In this role, you'll serve as an advocate for both merchants and internal partners, ensuring a smooth resolution process for payment issues. Your bilingual proficiency in French and English will be key to delivering a high standard of customer service. You'll thrive in a fast-paced setting, utilizing good judgment and empathy throughout each interaction.

Key Responsibilities

- Handle customer interactions with empathy and respect
- Apply logical approaches for quick problem resolution
- Stay engaged with customers while using multiple systems
- Maintain personal excellence through integrity and accountability
- Adapt to a fast-paced setting effectively

Requirements:
- Minimum of one year in customer support is required
- Must work in a phone-based support environment
- Basic computer proficiency required
- High School Diploma or equivalent needed
- Bilingual proficiency in French and English required

Bring your skills and passion for customer service to JPMorgan Chase, contributing to a diverse and inclusive workforce.

📌 French Bilingual Customer Support Specialist (Toronto)
🏢 JPMorgan Chase
📍 Toronto