Super 8 Sudbury is in search of a candidate to work at the front desk in a hotel/hospitality setting. Schedule may vary in rare occasions, 2 to 3 shifts per week or more. Minimum wage as per guidelines.

Languages

Bilingual would be an asset, but not necessary

Experience

Employer willing to train

Business Equipment and Computer Applications

Word processing software; Spreadsheet; SynXis PMS; Multi-line switchboard; Internet; Central reservation system (CRS); Computerized bookkeeping system

Work Setting

Hospitality industry; Hotel Front Desk

Specific Skills

Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services;

Process group arrivals and departures

- Process guests' departures, calculate charges and receive payments
- Perform light housekeeping and cleaning duties
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages




- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Handle wake-up calls
- Provide customer service
- Assist clients/guests with special needs
- Maintain an inventory of vacancies, reservations and room assignments

Security and Safety

Bondable

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability;

Judgement; Reliability; Organized

Job Types: Part-time, Permanent

Job Types: Part time, Permanent

Pay: From $17.95 per hour

Benefits

- On-site parking

Work Location: In person

📌 Front Desk Agent (Greater Sudbury)
🏢 Super 8 Sudbury
📍 Greater Sudbury