We are looking for a talented individual to join our friendly and dynamic team as anAccount Manager!Our Toronto-based tech company offers innovative SAAS solutions to a rapidly growing customer base worldwide.Recruiting experience is a must!French bi-lingual is an asset.Vacation:3 weeksFlex hours with 2-3 office days per week.

What You’ll Do:

- Oversee the optimal implementation of our goods and services package in a way that will most delight the customer
- Reporting to the Sr. Account Manager, you’ll work with a multi-disciplinary team involving training, implementation, and technical support to deploy recent customers, and ensure that the needs of existing customers are met
- Work closely with the product manager and development team to ensure that the product roadmap is aligned with customer needs and expectations
- Responsible for helping to maintain a continuing education program for the customers (processes/training/materials/etc.). The product is evolving, and customers need to be aware of the availability and use-case of new features.
- Some training may be required in a pinch, but the main involvement will be to manage trainers
- Work with Sr.



Account Manager to ensure customer renewals towards the end of their contract

Skills:

- EXCELLENT communicator and ‘people-person’ is critical to the success of this role
- “Tech-savvy” aka confident in your ability to pick-up new software quickly
- Out-of-the-box thinker that can come up with alternative solutions to roadblocks effectively
- Multi-tasking while remaining meticulously organized is absolutely essential

We operate in a work-hard, play-hard environment and are eager to welcome a new team member into our exciting group.We will reach-out should the fit appear to be right. We’re looking forward to meeting you!

Job Type: Full-timeSalary: $70,000.00 per yearJob Types: Permanent, Full-timeSalary: $70,000.00 per year

Benefits:

- Casual dress
- Discounted or free food
- On‑site gym
- On‑site parking
- Paid time off
- Work from home

Schedule:

- 8 hour shift

COVID-19 considerations:

Our office is currently closed due to COVID-19 with the intention of re-opening with a flexible schedule to go in once to twice a week.

Experience:

- Recruiting/ ATS Software: 1 year (required)

Expected start date: 2022-02-21

📌 初级客户经理-Junior Account Manager (Toronto)
🏢 Intscanada
📍 Toronto