Make a meaningful contribution as a Junior Technical Infrastructure Analyst with General Dynamics Mission Systems–Canada in Calgary. Provide essential IT support and ensure optimal service delivery to local employees. Join our Desktop Support team where you will be the key resource for IT assistance in Calgary.

This junior-level role involves service desk operations, endpoint management, and asset coordination. You will be responsible for troubleshooting IT incidents, supporting local inventory, and enhancing the overall support workplace. Key Responsibilities:

- Provide timely service desk support and incident management
- Deploy, configure, and maintain IT assets securely
- Troubleshoot hardware, software, and network issues
- Collaborate with teams to resolve technical challenges
- Create and maintain knowledge base content and documentation Requirements:
- College diploma in IT or related field
- Experience in service desk support and ticket management
- Knowledge of Microsoft Windows and 365 environments
- Familiarity with endpoint management tools
- Ability to communicate effectively with customers Bring your IT knowledge, problem-solving skills, and proactive attitude to the General Dynamics team in Calgary.

📌 Junior Infrastructure Analyst in Calgary
🏢 General Dynamics Mission Systems–Canada
📍 Calgary