Elevate your career as a Lead Operations Manager with RBC in Toronto, Canada. This pivotal role focuses on overseeing specialized processes to enhance performance and customer service. At RBC, you will manage a department facing complex challenges in tax operations. With a strong emphasis on compliance, efficiency, and innovation, you will drive improvements while mentoring a team. Your expertise is vital for navigating regulatory risks and enhancing client relationships. Key Responsibilities:

- Lead and manage department performance to meet service standards
- Monitor industry regulations and oversee process controls
- Develop robust relationships with clients and stakeholders
- Provide ongoing training and coaching to team members
- Champion change initiatives across the organization Requirements:
- 4-year degree or equivalent with 5+ years in finance
- Minimum 5 years in securities or banking operations
- Canadian Securities license (recommended)
- Proven leadership experience managing teams Lead and innovate in tax operations while driving results at RBC in Toronto.

📌 Lead Operations Manager at RBC (Toronto)
🏢 RBC
📍 Toronto