New Value Solutions, a national IT consulting company, is seeking an experienced M365 Training Coordinator to support a large organization in delivering Microsoft 365 training to staff and other professionals. The successful candidate will facilitate engaging, instructor-led training sessions that improve digital literacy, strengthen productivity, and help employees make effective use of Microsoft 365 applications.

Responsibilities

- Deliver instructor-led Microsoft 365 training to staff with varying levels of technical proficiency, primarily through Microsoft Teams.

- Facilitate full-day training sessions and shorter, topic-specific classes of one or two hours.

- Provide training across Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, OneNote, and Visio; Microsoft Teams, SharePoint Online, Lists, and Planner; OneDrive and Microsoft Forms; and Computer fundamentals and digital literacy.

- Develop and maintain course objectives, lesson plans, and practical exercises appropriate for different skill levels.

- Adapt training content to reflect organizational workflows, practical use cases, and available Microsoft 365 licensing and functionality.

- Collaborate with Learning Services to review and update existing training content and introduce new courses as Microsoft 365 capabilities evolve.

- Deliver occasional in-person training at facilities when requested.





- Incorporate learner feedback and training evaluations to continuously improve course delivery and effectiveness.

- Support learners in understanding Microsoft 365 features and how they can be applied to everyday work activities.

Requirements

- Demonstrated experience delivering instructor-led Microsoft 365 training to adult learners in a qualified or enterprise environment.

- Strong working knowledge of Microsoft 365 applications, including Teams, SharePoint Online, Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Forms, and Visio.

- Experience developing lesson plans, learning objectives, and practical training exercises.

- Ability to deliver engaging virtual training sessions and adapt instructional techniques to different learning styles and technical skill levels.

- Familiarity with Microsoft Copilot and its integration with Microsoft 365 applications.

- Strong communication, presentation, facilitation, and interpersonal skills.

- Ability to work collaboratively with stakeholders to adapt training content to organizational needs.

- Microsoft Office Specialist (MOS) certification and a Provincial Instructor Diploma or equivalent qualifications are preferred.

- Experience delivering training within large healthcare organizations is an asset.

- Experience developing training for both web-based and desktop Microsoft 365 applications is an asset.

- Must have access to a vehicle and be available to travel to facilities for occasional onsite training.

📌 Training Coordinator (Vancouver)
🏢 New Value Solutions Group
📍 Vancouver