Join Making Waves as a Customer Service Representative and create welcoming experiences for families. We're seeking individuals who embody positivity and a service-first mentality. In this agile role, you'll engage directly with families, offering tours and managing their registrations for classes.

A calm, organized approach will allow you to handle inquiries and multitask effectively, all while ensuring our facility remains a friendly, energetic space. Your contribution directly influences the families' progress and comfort in the water.

Key Responsibilities: Greet families and conduct informative facility tours Book classes and process financial transactions smoothly Respond to phone calls and emails with care Offer assistance in program selection tailored to each swimmer Keep the facility organized and prepared for activities Requirements: ~1 year of customer service experience is an advantage ~ Excellent communicator with a friendly demeanor ~ Capable of multitasking and staying composed ~ Basic computer skills and willingness to learn systems ~ Willingness to achieve Standard First Aid certification Elevate customer experiences and build community connections with Making Waves!

📌 Making Waves Customer Experience Representative (Mississauga)
🏢 Making Waves Swim School
📍 Mississauga