Job Summary

We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience.

Your responsibilities will include managing patient appointments, maintaining accurate medical records, and providing exceptional administrative support to healthcare providers. This position offers an exciting opportunity to contribute to quality patient care while utilizing your strong organizational and communication skills in a fast-paced medical environment.

Duties

- Greet patients and visitors warmly, creating a positive first impression of the practice
- Schedule, confirm, and reschedule patient appointments using electronic scheduling systems such as Dentrix or Epic
- Manage multi-line phone systems efficiently, directing calls appropriately and taking detailed messages when necessary
- Maintain and update electronic medical records (EMRs), ensuring accuracy and confidentiality at all times
- Assist with billing, insurance claims, and payment processing to support smooth financial operations
- Prepare exam rooms, sterilize equipment, and ensure all necessary supplies are stocked for daily patient care
- Support healthcare providers with administrative tasks such as charting, data entry, and document management

Requirements





- Proven experience as a Medical Office Assistant or in a similar medical office setting
- Solid knowledge of medical terminology and familiarity with electronic medical records systems like Epic or Dentrix
- Previous dental office experience is highly desirable, including familiarity with dental receptionist duties and Dentrix software
- Excellent organizational skills with the ability to manage multiple tasks efficiently in a busy environment
- Exceptional communication skills for front desk interactions and multi-line phone system management
- Ability to handle sensitive information with discretion and maintain patient confidentiality in accordance with HIPAA regulations
- Office experience that demonstrates reliability, professionalism, and a proactive approach to problem-solving

Join us in delivering outstanding healthcare experiences! We value energetic professionals who thrive on making a difference every day. If you’re passionate about supporting patient care through excellent administrative service, we want to hear from you!

Company About:

Kingsbridge Medical is a front-line primary care service, providing excellence in Family Practice. Providing comprehensive medical care from newborn care to elderly. Services include, acute illnesses, chronic illnesses, preventative health, minor surgery and lab services.

Pay: $24.00-$28.00 per hour

Work Location: In person

📌 Medical Office Assistant (Toronto)
🏢 Kingsbridge Medical Centre
📍 Toronto