Overview

Join our energetic healthcare team as a Medical Office Assistant, where your enthusiasm and organizational skills will help create a smooth and welcoming environment for patients and staff alike. In this vital role, you will be the first point of contact, ensuring efficient front desk operations, managing patient records, and supporting clinical staff with administrative tasks. Your proactive approach and attention to detail will contribute to delivering exceptional patient care and maintaining seamless office workflows.

Responsibilities

- Greet patients warmly, check them in efficiently, and manage appointment scheduling using electronic medical records systems.
- Answer multi-line phone systems promptly, directing calls accurately to appropriate personnel or departments.
- Maintain and update patient records with precision, ensuring confidentiality and compliance with privacy regulations.
- Assist with billing procedures, insurance verifications, and processing payments in accordance with office protocols.
- Support clinical staff by preparing exam rooms, managing supplies, and handling administrative documentation.
- Use practice management software such as Dentrix and Epic to schedule appointments, document patient interactions, and coordinate follow-up care.
- Handle administrative duties including filing, faxing, scanning documents, and managing correspondence efficiently.

Qualifications





- Prior experience working in a dental or medical office environment is highly preferred.
- Strong knowledge of dental terminology and familiarity with electronic medical records systems like Epic or Dentrix.
- Proven experience as a dental receptionist or in front desk roles within healthcare settings.
- Excellent communication skills to interact professionally with patients, staff, and insurance providers.
- Demonstrated ability to manage multi-line phone systems and handle multiple tasks simultaneously.
- Office experience that showcases organizational skills, attention to detail, and confidentiality.
- Ability to adapt quickly to new software platforms and office procedures.

Join us in making a difference by providing outstanding administrative support that enhances patient experiences! We are committed to fostering a positive work environment where your skills are valued and your contributions truly matter.

ABOUT US:

Committed to Transforming Your Health with Expert Care.Your Trusted Partner in Achieving Healthy, Beautiful, and Confident Life.

At Ebenezer walk-in clinic, we are more than just your healthcare providers, we are your neighbours, your friends, and a part of the community you call home. Our mission is to bring accessible high quality health service to the people of our community and beyond, ensuring everyone receives the care they truly deserve.

Pay: $24.00-$28.00 per hour

Work Location: In person

📌 Medical Office Assistant (Edmonton)
🏢 Ebenezar Medical & Walk-In Clinic
📍 Edmonton