*** Please Note: Our Nursery is Located in Metchosin, BC. Kindly Only apply if you will be willing or already looking to relocate.

Position Overview The Nursery Horticulture Support position is a customer-facing role supporting plant health, horticulture, greenhouse production, retail sales, customer education, and daily nursery operations. The role requires strong horticultural knowledge, excellent customer service, and the ability to maintain a healthy, organized, and professional nursery environment.

Key Responsibilities

Customer Service & Sales

- Greet and assist customers professionally and understand their gardening needs.
- Recommend plants based on growing conditions, site requirements, maintenance needs, and customer goals.
- Provide practical guidance on planting, watering, soil, fertilizing, pruning, and plant care.
- Assist with plant health questions and escalate complex concerns when required.
- Process sales, assist with loading products, collect customer information, and monitor store messages.

Plant Knowledge & Plant Health

- Demonstrate strong identification skills for trees, shrubs, perennials, annuals, weeds, and invasive plants.
- Use common and botanical plant names accurately.
- Apply knowledge of botany, plant growth, environmental requirements, and seasonal cycles.
- Monitor nursery and greenhouse plants for pests, diseases, nutrient deficiencies, watering issues, environmental stress, and declining health.
- Apply Integrated Pest Management (IPM) principles and follow company plant-health procedures.
- Report, document, and appropriately escalate plant health concerns.

Greenhouse & Irrigation

- Support greenhouse production, potting, repotting, watering, spacing, sanitation, and crop organization.
- Monitor temperature, humidity, ventilation,



lighting, moisture, pests, and disease.
- Monitor irrigation systems and identify issues such as leaks, uneven watering, damaged components, or malfunctioning zones.
- Complete basic adjustments only when trained and authorized.

Receiving & Nursery Stock

- Receive and inspect plant and product deliveries.
- Report shortages, damage, quality issues, and discrepancies.
- Tag, price, organize, rotate, and maintain nursery stock and displays.
- Monitor weeds and remove or report declining, misplaced, or incorrectly labelled stock.

Daily Operations & Equipment

- Participate in huddles, meetings, training, and daily task management through Monday.com.
- Operate the Gator and authorized nursery equipment safely.
- Perform basic equipment checks and report maintenance or safety concerns.
- Keep tools, equipment, greenhouse, nursery, and work areas clean and organized.

Retail & Till Operations

- Process transactions accurately and follow cash-handling procedures.
- Maintain the till, customer service areas, POS equipment, and required float.
- Assist with basic troubleshooting and escalate technical issues when necessary.

Health & Safety

- Follow company policies, safety procedures, PPE requirements, and product-handling instructions.
- Use safe practices when lifting, carrying, loading, handling materials, and operating equipment.
- Promptly report hazards, incidents,



injuries, equipment issues, and unsafe conditions.

Professional Standards The successful candidate is expected to demonstrate:

- Reliability, initiative, accountability, and attention to detail.
- Strong communication and customer service skills.
- Willingness to learn and accept coaching.
- Good judgment and the ability to recognize when to seek assistance.
- Strong organization and task-management skills.
- Ability to use Monday.com, POS systems, tablets, and basic retail technology.

Required Knowledge & Capabilities

- Strong plant identification and botanical knowledge.
- Solid understanding of IPM, plant health, pests, diseases, and environmental stresses.
- Knowledge of greenhouse management and basic irrigation.
- Ability to provide appropriate horticultural recommendations.
- Ability to safely use nursery tools and authorized equipment.

Working Conditions The role requires the ability to:

- Work indoors and outdoors, including greenhouse environments.
- Stand and walk for extended periods.
- Work in varying weather and temperature conditions.
- Bend, reach, crouch, and perform repetitive nursery tasks.
- Lift, carry, move, and load plants, soil, and nursery products.
- Work safely in a busy retail and nursery environment.

Job Types: Full-time, Permanent

Expected hours: No less than 40.0 per week

Application question(s)

- On a scale of 1-10 (10 is the highest) - how would you rate your plant knowledge and why?
- Are you willing or looking to relocate in Metchosin, BC?

Experience:
- Landscape maintenance: 1 year (required)
- Gardening: 1 year (required)

Licence/Certification:
- Driving Licence (preferred)

Work Location: In person

📌 Nursery Horticulturist (Calgary)
🏢 Down to Earth Gardens and Nursery
📍 Calgary