Job Summary

Technical/Administrative Assistant position is available in our bilingual Ophthalmology practice on Beechwood Ave, Ottawa. Successful candidate requires spoken English and French. Please submit your resume to [email protected]

Join our dynamic ophthalmology practice as an Ophthalmic Technician and Administrative Assistant, where your enthusiasm and attention to detail will directly enhance patient care and clinic operations. In this multifaceted role, you will perform essential eye care procedures, assist with patient examinations, and manage administrative tasks at the front desk. Your proactive approach will ensure a smooth patient experience from check-in to follow-up, while supporting the clinical team with technical expertise and organizational efficiency.

This paid position offers a unique opportunity to develop your skills in a fast-paced, patient-centered setting dedicated to improving vision health.

Duties

- Conduct preliminary patient assessments, including visual acuity tests, intraocular pressure measurements, and basic eye examinations using specialized ophthalmic equipment
- Assist ophthalmologists during eye exams and procedures by preparing instruments and ensuring patient comfort
- Maintain accurate electronic medical records (EMR) using systems like Epic, documenting patient histories, test results, and treatment plans




- Manage front desk responsibilities such as scheduling appointments, verifying insurance information, and greeting patients warmly
- Educate patients on eye health, treatment options, and post-procedure care to foster understanding and compliance
- Support optical services by assisting with frame selection, lens ordering, and retail sales of eyewear products
- Perform administrative duties including answering phones, handling correspondence, processing payments, and maintaining organized clinic files

Qualifications

- Prior experience in a medical office setting is preferred; familiarity with electronic medical records systems like Epic is a plus
- Experience working at the front desk or in retail sales enhances customer service skills and sales ability
- Excellent communication skills for engaging with patients and their families in a compassionate manner
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
- A proactive team player with a passion for delivering exceptional patient care and supporting clinic operations

Pay: From $20.00 per hour Expected hours: 30.0 – 40.0 per week

Benefits

- On-site parking

Language:
- French (required)

Work Location: In person

📌 Ophthalmic Technician / Administrative Assistant position (Vanier)
🏢 Ross EA MPC
📍 Vanier