Maple Villa is an independent 93-bed licensed long-term care home located in Burlington, Ontario. Maple Villa is fully accredited by Accreditation Canada and has been providing quality resident and family-focused care since 1971. We continually strive to make a difference, to provide Person and Family-centered care and provide services where safety is a priority.

Our interdisciplinary team are committed about the care for our residents, staff, families and volunteers and are consistently reflecting on practices and areas of improvement to provide exceptional, individualized, culturally competent care to our residents and maintain a strong and dedicated health care team.

We are opening our brand-new 256-bed home on Palladium Way in north Burlington in January 2027—and we are hiring Full-Time and Part-Time Personal Support Workers to join us! Apply now for the opportunity to secure your line early and be part of the team from day one.

Position Summary:

Under the direction of a Registered Nurse (RN) or Registered Practical Nurse (RPN), the Personal Support Worker (PSW) provides quality personal and bedside care to residents in accordance with individual resident care plans, legislative requirements and the policies/procedures within the Home.

Core Competencies:

· Accountability/Dependability

· Communication

· Customer Service

· Risk Management

· Teamwork

- Computer Literacy / IT Proficiency

Qualifications: · Successful completion of a Personal Support Worker (PSW) program that meets the requirements set out by the Ministry of Training, Colleges and Universities, and is a minimum of 600 hours in duration. Alternative qualifications will be accepted:

1. Registered Nurses (RN) or Registered Practical Nurses (RPN) with adequate skills and knowledge to perform PSW duties and holds a current certificate of competence with the College of Nurses of Ontario;
2. Students currently enrolled in RN, RPN or PSW programs meeting the above standards, under appropriate supervision.

· Excellent communication skills and the ability to work independently and collaboratively are essential. · Ability to read, write and follow written instructions in English.

Hours of Work:

- Available 7 days/week per Collective Agreement
- Flexible hours per Collective Agreement

Main Duties and Responsibilities:

- Performs duties of the PSW as per job routines.
- Performs delegated tasks safely and effectively.
- Assists residents with activities of daily living, including eating, toileting, dressing, personal care and bathing.
- Makes beds, cleans commode chairs, wheelchairs, and other nursing equipment.




- Observes and monitors conditions of residents and report changes in physical or mental status.
- Assists with serving meals, feeding, providing nourishment supplements.
- Assists with transporting and transferring residents as needed.
- Responds to any resident in need regarding call bells, telephone ringing and assisting other employees as needed.
- Under the direction of registered staff, applies treatment creams to residents.
- Collects soiled linen using laundry bags and carts.
- Documents in resident records according to standards.
- Performs responsibilities of the position with the legislative and regulatory standards set out in applicable Provincial legislation, and the policies and procedures of the Home.
- Works co-operatively with staff, volunteers, service providers and other constituents to meet resident and family needs.
- Participates in assigned committees and teams.
- Performs other duties as assigned.
- Models positive working relationships with team members.
- Actively participates in the education program by adhering to training requirements outlined by the home.
- Works cooperatively with students and volunteers to enhance resident care and foster community linkages.
- Participates in the orientation process for residents, students, volunteers, and staff.

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- Effectively participates in conferences with the interdisciplinary team.
- Contributes to positive customer services with residents, families/Substitute Decision Makers (SDMs) and visitors in day-to-day work.
- Complies with the legislative, regulatory and internal responsibilities as set forth in the Occupational Health and Safety Act, including health and safety, Workplace Hazardous Material Information System (WHMIS), Workplace Violence, Fitness for Duty etc.
- Advises supervisor/designate immediately of any incident that may result in an Occupational Accident Claim, any concerns with the physical plant, incidents or injuries and completes required forms.
- Ensures a safe environment for residents, visitors, and staff.
- Required to promote wellness as a concept of living.
- Contributes to the development of recommendations for corrective actions to improve residents’ quality of life and reduce/mitigate risk.

Special Demands:

Behavioural:

- Participates as a team player and cooperates with other departments.




- Must possess patience and tact dealing with residents’ needs, families and dealing with multiple demands at one time.
- Must be organized and able to set priorities
- Must have a genuine interest in the care of the elderly and vulnerable adults.

Ethical: · Practices in a professional manner

· Commits to fostering an inclusive and welcoming environment

· Values diversity and respects the rights of individuals regardless of background, identity or experience

· Demonstrates honesty and integrity in all work dealings

· Maintains confidentiality

Physical Effort:

Constant Standing and Walking

Meeting resident needs throughout the Home

Pushing, Turning, Stooping, Bending,

Reaching And Lifting

Making beds and other related tasks

Assisting residents with their care

Working with equipment

Finger/Hand Dexterity

Using equipment and aides

Sensory:

Visual And Hearing Acuity

Detecting changes in residents’ conditions

Smell

Detecting odours in environment

Reading

Reports, memos, charting, minutes, manuals

Listening

Verbal reports, instructions

Resident communication, conferring with staff

Concentration

Constant interruptions

Mental Stress:

Peacekeeping Role

With residents, families and interdisciplinary team members

Unpredictability Of Events

Crisis intervention

Expectations

Meeting daily workload within allotted time

Public Relations

Community students, residents and families

Occupational Risks

Exposure To Chemicals, Infections The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Posting & Recruitment Disclosure

This is an existing vacancy within Maple Villa Long-Term Care Centre.

Maple Villa LTCC may use artificial intelligence (AI) tools to support certain aspects of the recruitment process. AI does not make hiring decisions on behalf of Maple Villa. All hiring decisions are reviewed and made by members of our team.

Maple Villa Long Term Care Center is an equal opportunity employer and accommodations are available upon request for applicants with disabilities throughout the recruitment process. Should you require an accommodation, please let us know.

Pay: From $26.67 per hour

Benefits

- On-site gym
- In office parking

Application question(s):
- Are you available 7 days per week?
- Have you successfully completed a PSW program that is minimum 600 hours in duration?

Experience:
- Long term care: 1 year (preferred)

Work Location: In person

📌 Personal Support Worker- FT and PT (Burlington)
🏢 Maple Villa Long Term Care
📍 Burlington