- Your main responsibility will be to successfully bring searches to fruition and deliver exceptional experiences for candidates and hiring managers across our Global Operations Function, with a predominant focus on Community Support

- Our team takes a consultative approach, working closely with stakeholders to understand their needs and provide tailored solutions

- Dedicated to sourcing and hiring top talent in the market, we ensure that every individual interacting with Airbnb's recruitment process feels valued and supported

- Manage and drive a full-cycle recruitment process including outbound sourcing, screening, interview, feedback and offers for all levels of candidates from entry to mid-level across our Global Operations function - largely supporting Community Support Delivery

- Build pipeline for multiple requisitions across business teams and geographies, consider diversity and the importance of balanced candidate slates

- Drive inclusion through building diverse pipelines at top of the funnel

- Partner with talent partners, hiring managers, HR operations and finance to build hiring strategy and plan

- Influence business leaders and educate hiring managers on process, interview best practices, and decision making

- Provide exceptional candidate experiences. Create new ways to surprise and delight candidates as they go through our interview process

- Accurately track candidate data and use systems correctly to be able to report to the business

- Find the best, brightest and most passionate people for Airbnb using new and creative ways to find and engage them

- Represent Airbnb with integrity and professionalism. Speak passionately and authentically about Airbnb and our mission

Benefits

- Paid volunteer time





- Health food and snacks

- Generous parental and family leave

- Learning and development

- Annual travel and experiences credit

- Track record for successfully identifying, qualifying, and closing exceptional candidates in competitive, quota-carrying, or commercial talent markets

- High-level of self-initiative, creativity, perseverance, and flexibility

- Demonstrated ability to deliver a "white glove," high-touch experience for senior, stakeholders and candidates

- Comfortable working with a high degree of ambiguity in a quick-scaling environment

- Genuine curiosity and strong desire to continuously learn and grow

- Demonstrates a positive, can do attitude. Receives feedback well and looks to constantly improve and grow

- Strong organizational and planning skills and a solutions orientation - able to juggle multiple concurrent, time-sensitive searches

- Experience operating in a high-velocity, high-volume recruiting environment, able to manage a large, fast-moving requisition load while maintaining a high bar and speed to close

- Strong written and verbal communication skills with a demonstrated ability to communicate complex concepts concisely and clearly

- Well-developed analytical and influencing skills

- 5 - 7+ years full cycle recruiting experience is required.

Experience supporting a Global Operations function inclusive of customer support roles is preferred

- Experience with ATS and sourcing platforms (Greenhouse, Ashby, Gem) and a track record of using AI tools like Claude or ChatGPT to build recruiting automations and streamline workflows, preferred

- Ability to communicate in both English and French OR Spanish, preferred

All qualified individuals are encouraged to apply

📌 Recruiter (Global Operations, 12-month contract) (Ottawa)
🏢 Airbnb
📍 Ottawa