Are you looking for a stimulating opportunity within a leading company in its manufacturing sector? Our client is currently seeking a Sales Liaison Agent to join its dynamic team in Terrasse-Vaudreuil. In this key coordination role, you will be the beating heart of communications between clients, suppliers, and internal production, transportation, and accounting teams.
If you possess a keen sense of customer service, excellent priority management, and flawless bilingualism, the Sales Liaison Agent position in Terrasse-Vaudreuil is made for you!
Advantages
- Competitive salary between $50,000 and $65,000 per year depending on experience.
- Comprehensive group insurance program accessible from day one based on your needs.
- Registered Retirement Savings Plan (RRSP) with employer contribution up to 3% after 6 months.
- Paid time off during the company's annual closure between Christmas and New Year's Day.
- 2 to 3 weeks of paid vacation depending on your experience level.
- Hybrid work model offering up to 2 days of remote work per week (after the probation period).
- Company profit-sharing program.
- Collaborative and stable work workplace.
Responsibilities
- Provide B2B customer service support and respond to routine inquiries with diplomacy and promptness.
- Perform order entry and maintain client records in IT systems (CRM / ERP).
- Distribute up-to-date price lists, technical specification sheets, and discount schedules.
- Finalize and closely track quotes and commercial contracts.
- Coordinate the entire order and transportation cycle between clients, suppliers,
and various internal departments.
- Collaborate closely with production, logistics, accounting, and engineering teams to ensure delivery deadlines are met.
- Provide IT and administrative support to sales management.
Qualifications
- Fluent bilingualism in French and English (100% spoken and written).
- Proficiency in the MS Office suite, with particular fluency in Excel (intermediate to advanced level), Outlook, and Teams.
- Minimum of 2 to 4 years of experience in a coordination, B2B customer service, or administrative support role in a manufacturing environment.
- Solid job stability demonstrated in professional background.
- Strong emotional intelligence, excellent communication skills, and the ability to manage priorities under pressure.
- Experience with an ERP or CRM system (knowledge of Epicor is an asset).
- Experience in the construction or insulation sector (a major asset).
Linguistic justification (Bill 96)
Our client operates across Canada and internationally. The company takes all reasonable measures to limit the number of positions in Quebec requiring knowledge of a language other than French. Based on an assessment conducted by our client, it was determined that this position requires candidates to be fluent in English (spoken and written). Specifically, this position will require the employee to communicate daily with English-speaking clients, partners, and suppliers located outside Quebec, support the commercial team beyond Quebec territory, and work with technical documents and specifications written in English.
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