Maple Villa is an independent 93-bed licensed long-term care home located in Burlington, Ontario. Maple Villa is fully accredited by Accreditation Canada and has been providing quality resident and family-focused care since 1971. We continually strive to make a difference, to provide Person and Family-centered care and provide services where safety is a priority.

Our interdisciplinary team are committed about the care for our residents, staff, families and volunteers and are consistently reflecting on practices and areas of improvement to provide exceptional, individualized, culturally competent care to our residents and maintain a solid and dedicated health care team.

We are opening a new Home in January 2027 that will support 256 residents in our community! The new Maple Villa is located on Palladium Way in north Burlington.

Position Summary

Reporting to the Administrator, the Restorative Care Manager (RCM) is responsible to plan, prepare and facilitate restorative care programs and focuses on the residents’ continuity of care to encourage independence and opportunities to meet the social, emotional, physical, and restorative care needs of residents. As a member of a multidisciplinary team, collaborates with the contracted physiotherapist, the Restorative Care Aide and other professionals and paraprofessionals. This position is responsible for leading the implementation, evaluation, and revision of the therapeutic plan of care for residents for the restorative care program.

The incumbent will ensure that continuous quality improvement outcomes approved for the Home are met or exceeded, and demonstrate dedication to professional values and the mission, vision and values of the Home. Implements a culture focusing on resident and team member experience where we embrace “Better Living” by creating communities where ALL residents, families and staff thrive.

Core Competencies

· Accountability/Dependability

· Adaptability/Flexibility

· Communication

· Continuous Learning

· Cultural Sensitivity

· Customer Service

· Decision Making

· Integrity

· Leadership

· Negotiation

· Networking and Relationship Building

· Planning and Organizing

· Problem Solving

· Results Orientation/Initiative

· Teamwork

· Technical Credibility

· Accuracy / Attention to Detail

· Computer Literacy / IT Proficiency

· Risk Management

Qualifications

· Successful completion of a College Diploma in Clinical Kinesiology involving studies such as activation techniques, accredited restorative care or related field or approved equivalent combination of education and experience

· Minimum two (2) years’ experience in long term care as a direct care provider in restorative care or rehabilitation

· A sound knowledge of the Fixing Long Term Care Act, 2021, Occupational Health and Safety Act and any other pertinent Federal, Provincial and Municipal legislation that influence the operation of a long term care home.

· Ability to work with diverse residents, families, staff, and colleagues

· Demonstrated ability to work independently and as an effective team member in a cooperative manner with all members of staff, families, residents, volunteers, and internal and external partners.

· Strong report writing, research, analytical and presentation skills and work to tight deadlines.

- Computer literacy including MS Office Suite, Point Click Care
- Must demonstrate good communication skills
- Must demonstrate an active interest in ongoing education

Hours of Work

- Available 7 days per week
- Flexible hours

Main Duties and Responsibilities

· Ensures appropriate utilization, education and supervision of the restorative care team including hiring, directing, scheduling, training, evaluating (ie: probationary and annual performance appraisals)



and disciplining as required

· Oversees the implementation and progression of Return-To-Work plans in conjunction with the Human Resources Business Partner and the Workplace Safety Insurance Board

- Protects own health and health of others by adopting safe work practices, reporting unsafe conditions immediately and attending all relevant in-services regarding occupational health and safety
- Follows all roles and responsibilities for employees and employers as legislated under the Ontario Occupational Health and Safety Act
- Ensures compliance with the provisions of the Occupational Health and Safety Act
- Responsible to orientate, train and provide staff development programs for the department

· Ensures that participating residents in the restorative care program receive care and assistance towards independence based on a restorative care philosophy to maximize autonomy per the Resident Bill of Rights

· Coordinates and integrates restorative care approaches into each participating resident plan of care to help maintain or improve their functional and cognitive capacities in all aspects of daily living to the extent of their abilities

· Documents restorative plan of care to reflect residents’ needs, preferences and current status

· Ensures that the resident, and the resident’s substitute decision-maker, if any, are consulted in the development, implementation, and progress of the restorative plan of care

· Assesses new admitted residents for current physical and functional capacity to determine eligibility for restorative care program

· Reassesses the restorative plan of care at weekly reviews that includes documentation

· Completes monthly evaluation and as needed to ensure the resident’s restorative care needs and progress are documented and implemented in a timely manner

· Tracks and documents residents’ attendance and participation in the Restorative Care Program

· Develops and offers a variety of stretching, strengthening, and mobility exercises to residents at structured times throughout the week and collaborates with the Physiotherapist and Occupational Therapist (OT) as per resident needs and plan of care

· Collaborates with therapists to ensure residents are properly using their assistive devices and sitting posture; supports the Falls Reduction Program

· Liaises with nursing and therapy services to ensure timely communication between program areas

· Provides residents with a safe and comfortable environment by being aware of risk management issues and concerns that could compromise safety or incur liability

· Leads program evaluations through interviews, observations, surveys to assess the effectiveness of restorative care program and future planning

· Responsible for the maintenance and accessibility of equipment inventory

· Leads the preparation of accurate, timely and current reports, documentation of services provided, and other data as required

· Ensures accurate and complete documentation

· Participates and contributes to the Continuous Quality Improvement Program including submitting timely restorative care program data and analysis

· Reports incidents or complaints in a timely manner to the Director of Care - Clinical/designate and ensures compliance with applicable policy and legislation

· Responds to inquiries and resolves concerns, as appropriate





· Ensures that services provided meet customer service standards

· Participates in committees, work groups, task forces and special projects, as assigned

· Participates in accreditation

· Manages information in accordance with legislation and corporate standards

- Must actively participate in ongoing educational opportunities

· Champions diversity, equity and inclusion initiatives that create a psychologically safe environment for residents, staff and others

· Participates in the manager on call and weekend on call rotations.

The duties and responsibilities outlined above are representative but not all-inclusive.

Special Demands

Behavioural:

- Participates as a team player and cooperates with other departments
- Must possess patience and tact dealing with resident’s needs, families and dealing with multiple demands at one time
- Must be organized and able to set priorities
- Must have a genuine interest in the care of the elderly and vulnerable adults

Ethical:

· Practices in a professional manner

· Commits to fostering an inclusive and welcoming environment

· Values diversity and respects the rights of individuals regardless of background, identity or experience

· Demonstrates honesty and integrity in all work dealings

· Maintains confidentiality

Working Conditions

Physical Effort:

Pushing, stooping, reaching, lifting

Working with equipment, supplies and residents

Walking, standing

Frequent rounds and visits assessing residents

Finger/hand dexterity

Computer and equipment use

Traveling

One agency to another for meetings

Sensory Attention:

Reading

Reports, minutes, memos, manuals, charting

Listening

Verbal reports, Telephone, interviews, consultations

Writing

Charting, statistical findings, reports

Concentration

Constant interruptions

Mental Stress:

Counseling role

With residents/families

Unpredictability of events

Can be called away for crisis intervention

Expectations

Meeting daily workload within allotted time

Public relations

Community groups, residents and families, staff, interagency relations

Occupational Risks:

Exposure to chemicals, infections The work setting characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a new position within Maple Villa Long-Term Care Centre.

Maple Villa LTCC may use artificial intelligence (AI) tools to support certain aspects of the recruitment process. AI does not make hiring decisions on behalf of Maple Villa. All hiring decisions are reviewed and made by members of our team.

Maple Villa Long Term Care Center is an equal opportunity employer and accommodations are available upon request for applicants with disabilities throughout the recruitment process. Should you require an accommodation, please let us know.

Pay: $49,985.00-$54,105.37 per year

Benefits

- Dental care
- Disability insurance
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- RRSP match

Application question(s):
- Are you comfortable working out of our current home in South Burlington and our new home in North Burlington until the new home in complete?
- Do you have sound knowledge of the Fixing Long Term Care Act, 2021, and the Occupational Health and Safety Act?
- Have you successfully completed a college diploma in Clinical Kinesiology, including studies in activation techniques or accredited restorative care, or do you have an equivalent combination of relevant education and experience?
- Do you have minimum two (2) years’ experience in long term care as a direct care provider in restorative care or rehabilitation?

Work Location: In person

📌 Restorative Care Manager (Burlington)
🏢 Maple Villa Long Term Care Centre
📍 Burlington