RQ11491 - Product Manager - Senior Organization: Government Services Integration Cluster Ministry: Ministry of Public and Business Service Delivery and Procurement Location: Toronto ON , 1 + year Onsite Pay rate: 95-101/hr incorp for 7.25 hrs a day Title: Product Manager Description Key Responsibilities 1.

Product

Strategy & Roadmap - Define and maintain the product vision, objectives, and roadmap.

- Align product priorities with business goals, strategic objectives, and enterprise direction.
- Identify opportunities for innovation, modernization, and process improvement.
- Develop business cases, value propositions, and product investment recommendations.
- Establish product success measures, KPIs, and outcome-based performance metrics.
- Stakeholder & Business Relationship Management - Engage business partners, executives, subject matter experts, and technology teams to understand business needs and priorities.
- Lead product discovery activities, workshops, and stakeholder consultations.
- Build consensus among diverse stakeholder groups and manage competing priorities.
- Communicate product status, roadmap updates, risks, decisions, and outcomes.
- Manage stakeholder expectations throughout the product lifecycle. 3.

Product

Delivery & Agile Leadership - Own and prioritize the product backlog based on business value and strategic objectives.

- Translate business requirements into user stories, acceptance criteria, and product features.
- Collaborate with Agile delivery teams during planning, backlog refinement, sprint reviews, testing, and releases.
- Support quality assurance, user acceptance testing, and release readiness activities.
- Ensure delivered solutions meet business, operational, security, accessibility, and regulatory requirements. 4.

Technology

Leadership & Continuous Improvement - Collaborate with architects, developers, and technical teams to ensure alignment with enterprise architecture and digital standards.

- Evaluate solution options, balancing business value, cost, risk, scalability, and sustainability.
- Monitor product performance, customer feedback, and operational metrics.
- Drive continuous product enhancements and long‑term product evolution.
- Support technology modernization initiatives leveraging cloud and enterprise platforms.
- Governance, Risk & Compliance - Lead the development and maintenance of project governance artifacts, including Project Charters, Project Change Requests (PCRs), business cases, decision records, risk registers, status reports, and executive briefing materials.
- Identify, assess, and manage product risks, issues, dependencies, and mitigation strategies.
- Ensure compliance with security, privacy,



accessibility, and regulatory requirements.
- Lead or support Privacy Impact Assessments (PIA), Threat Risk Assessments (TRA), Security Risk Assessments, and other governance reviews.
- Participate in governance, investment planning, architecture review, and portfolio management processes.
- Maintain governance artifacts, status reporting, financial tracking, and portfolio information within approved tools (e.g., Planview).

Required Qualifications Experience - Minimum 5 years of experience in Product Management, Product Ownership, Business Analysis, or related IT leadership roles.

- Demonstrated experience leading enterprise‑scale digital products from strategy through delivery and ongoing operations.
- Experience working within Agile, Scrum, and Lean product delivery environments.
- Proven experience managing complex stakeholder environments and influencing executive decision‑making.
- Experience conducting product discovery, requirements elicitation, and roadmap development.

Technical

Knowledge - Strong understanding of enterprise architecture principles, cloud technologies, APIs, integration patterns, and application modernization.

- Experience with Microsoft technologies including:
- Dynamics 365 - Power Platform - Azure - Dataverse - Experience overseeing or participating in PIA, TRA, and related risk and compliance activities.
- Strong understanding of product lifecycle management and digital service delivery. Communication & Leadership - Exceptional written and verbal communication skills.
- Proven facilitation, negotiation, stakeholder engagement, and conflict resolution skills.
- Ability to present complex concepts to executives, business stakeholders, and technical audiences.
- Demonstrated ability to produce high‑quality documentation, presentations, and executive briefings.

Preferred Qualifications - Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), PMP, or equivalent certification.

- Experience delivering products using Microsoft Dynamics 365 and Power Platform.
- Experience supporting large‑scale digital transformation and modernization initiatives.
- Experience within Ontario Public Service (OPS) or broader public sector environments.

Skills:



Experience and Skill Set Requirements Core Skills & Experience (30%) - Minimum 5 years of Product Management experience.

- Experience leading enterprise‑scale products from strategy through delivery.
- Strong product roadmap, vision, and discovery capabilities.
- Demonstrated backlog management, prioritization, and release planning experience.
- Proven track record aligning technology investments with business outcomes.
- Experience working with Agile, Scrum, and cross‑functional delivery teams.
- Ability to influence stakeholders and manage competing priorities.

Technical

Skills & Experience (30%) - Knowledge of enterprise architecture, cloud services, APIs, and integration patterns.

- Experience with Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.
- Experience supporting solution modernization initiatives.
- Experience leading or coordinating PIA, TRA, and technology risk management activities.
- Ability to evaluate solution options from business, technical, and operational perspectives. Communication & Documentation Skills (35%) - Exceptional stakeholder engagement and relationship management skills.
- Solid facilitation and workshop leadership abilities.
- Excellent written communication and documentation skills.
- Ability to prepare executive presentations, business cases, roadmaps, and status reports.
- Strong negotiation, conflict‑management, and consensus‑building skills.

Public Sector

Experience (5%) - Experience with OPS project, architecture, and governance processes.

- Knowledge of OPS Digital Standards, privacy requirements, and cybersecurity practices.
- Experience working in government or broader public sector organizations.

Must Have

- 5+ years of product management experience in IT or digital services - Knowledge of enterprise architecture, cloud services, APIs, and integration patterns.
- Experience with Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.
- Exceptional stakeholder engagement and relationship management skills.
- Experience with OPS IT project and architectural governance - Proven experience leading large‑scale digital or IT transformation projects of delivering user‑centric products in complex environments - Hands‑on experience with Agile delivery, Scrum, and Lean product development and working with cross‑functional teams - Ability to translate business needs into explicit, actionable requirements and user stories - Ability to define and communicate a clear product vision and strategy conducting discovery work Nice to have: Knowledge of OPS Digital Standards, privacy requirements, and cybersecurity practices. Previous OPS/public sector exp.

📌 Product Manager - Senior (Toronto)
🏢 Analyst Technical Solutions
📍 Toronto