RQ11723 - Solutions Designer - CRM - Senior Posted On 09/10/2026 Job Information Term 598 days Assigned Recruiter(s) Sweta Singh Job Opening ID 11696 Technology Number of Positions 1 Work Experience 7-10 Years City Toronto State/Province Ontario M4C - Ensure Accessibility standards are met (AODA) - Design of hosting technology solutions based on the client’s service specifications, standards, policies, best practices - Planning, implementing and supporting complex CRM systems - Documenting processes and technical designs and updating build books - Configurating and integrating Salesforce with other applications using web services or other mechanisms - Ensure development of application solution is implemented and in accordance with the business requirements - Conducting research and assessment of options for technical design issues - Contributing to design/development project plans, including work breakdown and resources estimates - Ensure unit testing meets expected functionality requirements - Ensuring compliance with architecture framework and system standards, and Agile Development Methodology - Leading-edge technologies, design criteria including usability, security, and privacy for web and mobile applications - Knowledge transfer and documentation as prescribed by the Project Manager and Manager - Developing and maintaining system design models, program codes, technical documentation, and specifications - Ensure development of application solution is implemented and in accordance with the business requirements.

Requirements Experience and Skill Set Requirements: Must have:

- Demonstrated Hands On - experience designing, supporting, developing, maintaining, and configurating Salesforce solutions - Salesforce Certified Experience Cloud Consultant - Experience with Vlocity platform capabilities, including FlexCards, DataRaptors, Integration Procedures, Calculation Matrices and Procedures, OmniScripts, Vlocity Data Model, and Salesforce.com Lightning Web Components (LWC) - Salesforce Dynamic Forms.
- Experience implementing AODA compliant solution Skill Set Requirements:



Public Sector Experience:
- 5+ years of experience working in the healthcare industry, specifically in maintaining and supporting systems such as Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and Ontario Healthcare Reporting Standards (OHRS) compliant - Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health information, preferred - 5+ years of experience (including recent experience) solutioning and hands-on configuring in Salesforce - Salesforce Certified Platform Developer I - Salesforce Certified Experience Cloud Consultant - 3+ years experience with LWC - Salesforce Energetic Forms. Design, Analysis, Development and Configuration:
- Demonstrated experience supporting, developing, maintaining, and configurating Salesforce solutions - Hands-on experience configurating and troubleshooting of issues in Salesforce implementation and its integration with subsidiary systems in Development and Production environments - Demonstrated experience configurating and integrating Salesforce with other applications using web services or other mechanisms - Demonstrated experience designing and supporting the development of prototypes and proof of concepts - Demonstrated experience conducting root cause analysis to troubleshoot and resolve defects/incidents resolve issues - Demonstrated experience documenting build books,



working with staff on actual implementation document performance measures of the new environments - Experience conducting fit/gap analysis between high-level requirements and Salesforce Public Sector capabilities - Experience conducting diagnostics and determining methods to help incident management - Experience implementing AODA compliant solutions - Experience with Vlocity platform capabilities, including FlexCards, DataRaptors, Integration Procedures, Calculation Matrices and Procedures, OmniScripts, Vlocity Data Model, and Salesforce.com Lightning Web Components (LWC) - Experience on Integration: Salesforce with Internal Applications - Should have clear understanding on Security settings, governor limits, platform limitations - Good experience in implementing Continuous Integration/Continuous Delivery (CI/CD) preferably worked in Salesforce implementation project - Should be comfortable working in Agile – epics, user stories, features, story points, etc.
- Knowledge on MuleSoft is a plus.

Management and Communication Skills

- Strong verbal and written communication skills - Strong interpersonal and negotiation skills - Strong consulting skills to engage with all stakeholders - Demonstrated experience monitoring progress, resolving problems and reporting regularly to business and I⁢ management decision-makers - Demonstrated experience developing and/or supporting the development of training and communication materials in support of large system implementations - Demonstrated team player with a track record for meeting deadlines Analytical and Problem-Solving Skills:
- Excellent analytical, problem-solving, and decision-making skills - Proven and demonstrable troubleshooting and analytical experience - Demonstrated experience in analyzing and resolving any problems, issues, or concerns with systems applications, hardware, software, or telecommunications - Experience with providing application fixes to support the user acceptance testing and deployment activities - A motivated, flexible, detail-oriented, and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines

📌 Solutions Designer - CRM - Senior (Toronto)
🏢 Maarut
📍 Toronto