Schedule: Approximately 40 hours/week, Monday-Friday

Compensation: $25/hour + Commission

About the Role

We are looking for a Sales & Customer Service Coordinator to manage inbound sales opportunities, customer communication, quoting, follow-ups, and business development for a growing snow and property services company.

During the fall and winter season, the primary focus will be responding to high-intent inbound leads from customers looking for seasonal snow-removal contracts. Success comes from responding quickly, communicating professionally, preparing accurate quotes, and following up consistently.

During the spring and summer, the role will shift toward outbound business development,

cross-selling, and selling additional property services to new and existing customers.

Key Responsibilities

- Respond to inbound leads by phone, text, and email.
- Prepare and send accurate customer quotes.
- Follow up consistently on outstanding sales opportunities.
- Convert qualified inquiries into signed service contracts.
- Maintain accurate customer and sales records in Jobber.
- Answer customer questions and resolve routine service concerns.
- Coordinate with operations during snow events.
- Conduct outbound prospecting and business development during spring and summer.
- Cross-sell additional services to existing customers.
- Attend occasional property visits, site inspections, and customer meetings.
- Build and maintain strong customer relationships.

Compensation

- 3% commission on collected new snow-removal revenue from company-generated inbound leads.
- Approximately 6% commission on collected spring, summer, and fall service revenue closed by you.




- $2,000-$3,000+ per month in commission may be achievable during stronger sales months.
- Approved business mileage reimbursed.
- Commission earnings depend on lead volume, collected revenue, and performance and are not guaranteed.

Schedule & Work Arrangement

- Full-time, approximately 40 hours per week.
- Primarily Monday to Friday during regular business hours.
- Primarily work-from-home.
- Some evening or weekend flexibility may be required during snow events or for customer follow-up.
- Occasional travel within Etobicoke and West Toronto for property visits, quotes, and

Requirements

- Highly organized and detail-oriented.
- Skilled, personable, and customer-focused.
- Confident communicating by phone, email, and text.
- Strong with follow-up and lead management.
- Comfortable discussing pricing and services with customers.
- Comfortable with both inbound sales and outbound prospecting.
- Able to work independently and manage priorities.
- Motivated by commission and business growth.
- Interested in developing into a larger sales or leadership role.

Required:

- Reliable access to a vehicle for occasional customer meetings and site visits.

Preferred:

- Previous experience in sales, customer service, business development, home services, or property services.
- Experience with CRM or scheduling software is an asset.
- Snow-removal experience is not required.

This is an opportunity to join a growing company as its first dedicated sales role. As the business expands, there is potential to advance into Senior Sales, Business Development,Account Management, Team Leadership, or Sales Management

📌 Sales & Customer Service Coordinator (Moncton)
🏢 ScillTech Professional Services
📍 Moncton