Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1995, the group is present in 22 countries across Europe, North America and Asia, with over 1,600 employees supported by a network of +10,000 linguists around the world. At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.

Joining

Acolad means a unique chance for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brands. Check out Our brand video to learn more about us!

About The Role

The Project Manager is responsible for overseeing the full lifecycle of translation and localization projects, ensuring seamless delivery that meets customer expectations for quality, turnaround time, and budget. Working closely with clients, linguists, production teams, and internal stakeholders, the Project Manager ensures operational efficiency, risk mitigation, and financial performance while contributing to continuous improvement across workflows and service delivery.

Key Responsibilities

- Manage end-to-end delivery of translation and localization projects, including scheduling, risk management, resource coordination, and stakeholder communication.




- Serve as the primary point of contact for clients, ensuring clear communication, timely updates, and exceptional customer experience throughout the project lifecycle.
- Prepare project quotes, maintain budget accuracy, and track margins to ensure financial performance.
- Oversee quality assurance activities, including QA checks, incident tracking, and CAPA coordination.
- Ensure compliance with internal processes, SOPs, documentation standards, and data quality requirements.
- Identify workflow bottlenecks and support continuous improvement initiatives, including process enhancements, tooling optimizations, and automation opportunities.
- Collaborate with account managers, technical teams, and operations leads to ensure accurate scoping, seamless execution, and successful onboarding of new projects.
- Contribute to knowledge sharing, best-practice adoption, and cross-functional collaboration within the production team.

Requirements

- Experience: Experience managing projects within translation, localization, or related content workflows: at least 5 years of experience.
- Prior experience with client communications, multi-stakeholder coordination, or cross-functional operations.
- Exposure to workflows of varying complexity—from straightforward translation tasks to multi-language, multi-channel content programs.
- Level of Education: Bachelor’s Degree Field: Project Management, Business, Marketing, Translation, Linguistics, Communications, or a rela

📌 Senior Interpreting Project Manager (Montreal)
🏢 Acolad Group
📍 Montreal