Elevate your career as a Senior Manager of Business Operations with Identity Digital, overseeing resource allocation and operational excellence. This impactful role orchestrates daily operations while managing cross-functional team initiatives. As a Senior Manager, you'll lead a global team in Toronto and Dublin, ensuring operational activities align with high-quality standards.

Collaborate with Product and Engineering to define long-term roadmaps, streamline workflows, and elevate requester satisfaction. Your leadership will foster a positive work setting while driving continuous process improvements. Key Responsibilities:

- Streamline internal workflows and set standard operating procedures
- Lead a global team and foster positive workplace culture




- Collaborate cross-functionally for successful Registry operations
- Create plans for operational projects and follow up regularly
- Advocate for system bug fixes and feature requests Requirements:
- 10+ years in business operations, 5+ in management
- Bachelor's degree in relevant fields
- Knowledge of domain name industry processes
- Excellent communication and stakeholder management skills
- Proficient resource allocation and global flexibility Lead operations, drive efficiency, and manage diverse teams as the Senior Manager at Identity Digital.

📌 Senior Manager, Business Operations Role (Toronto)
🏢 Donuts
📍 Toronto