Elevate client services and store performance with Sephora Canada as a Senior Manager of Store Experience and Services. Utilize insights to develop impactful strategies in a hybrid work model.

This full-time role involves leading the Canadian store experience strategy by leveraging client, sales, and operational insights. You will enhance Beauty Services and optimize selling performance through cutting-edge store experience programs. Your efforts will ensure the implementation of effective training and coaching strategies that yield measurable results.

Key Responsibilities:



• Lead Canadian store strategy using performance insights • Develop scalable programs to enhance client experiences • Oversee store reporting and platform enhancements • Monitor productivity and partner on training strategies • Conduct assessments and create actionable plans

Requirements: • 3-5+ years of multi-unit retail leadership experience • Strong strategic thinking and analytical skills • Experience in financial management and P&L; oversight • Proven leadership in coaching direct reports • Proficiency in Microsoft Excel and data analysis tools

Drive Sephora’s service strategy forward while fostering a positive client experience and team development.

📌 Senior Manager, Store Experience at Sephora (Winnipeg)
🏢 Sephora
📍 Winnipeg