At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Overview

Own the commercial success and lifecycle management of the "Mitel WX" GoForward Unified Communications portfolio. The role serves as the bridge between Product Management, Sales, Marketing, Business Development, Portfolio Strategy, and Engineering to ensure successful GTM strategy, market adoption, pricing and commercial structure, reporting and profitable growth, and launch of new Mitel WX releases.

Responsibilities

Own the GoForward/GTM portfolio strategy based on Mitel WX together with the more technical PLM and PLM leadership

Define market positioning and value proposition

Act as Mitel WX portfolio champion across the organization

Develop launch plans for major releases and new capabilities

Monitor adoption, market feedback and competitive positioning

Drive business growth objectives and market penetration

Define the adoption strategy for Mitel WX within direct sales channels

Own commercial packaging and pricing strategy for Mitel WX portfolio

Conduct pricing and commercial model analysis and business case development

Support margin optimization and revenue growth objectives

Own together with PGM the full lifecycle planning of Mitel WX portfolio

Manage migration and transition strategies from legacy UC apps to MWX PLM

Alignment with Service Portfolio lifecycle team PLM

Alignment with Mitel Secure Cloud PLM team

Define and request Q2C requirements to ensure commercial readiness





Collaborate with regional teams to accelerate customer adoption in direct/indirect sales motion

Develop sales messaging and competitive positioning and deliver regular sales webinars

Monthly business reporting and prepare Governance reviews and Business forecasts

Requirements

5+ years Product Management, Portfolio Management, Product Marketing or Business Management experience

Robust understanding of Unified Communications and Contact Center markets

Experience with hybrid / private communications solutions or with SaaS or cloud communication platforms

Go-to-market ownership for software products

Pricing and commercial model development

Executive stakeholder management

Program Management, Sales enablement and launch management

Business case and financial analysis

Knowledge of channel and partner-led business models

Additional Skills (Advantageous)

Experience managing product lifecycles for enterprise software solutions

Familiarity with CPQ, licensing, subscription and Q2C processes

Exposure to regulated industries and vertical applications

Benefits

Medical, Dental, Vision, Life and Disability Insurance

RRSP matching

Paid time off (holiday, vacation and sick)

Employee Assistance Program

Reward and Recognition Programs and more!

For more information, visit www.mitel.com and follow us on Twitter @Mitel To ensure our hiring process is fair, efficient,



and transparent, we want to inform all applicants that we may use Artificial Intelligence (AI) technologies, including third party tools to screen resumes and match candidates to job opportunities based on their skills and experience. All applications are also reviewed by our hiring team, and final decisions are made by our hiring managers. Kindly review our privacy policy (Mitel Privacy Policy) for more information and to understand how to exercise any of your rights.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

We welcome candidates with disabilities and will make accommodations throughout all stages of the recruitment and selection process. If you require a disability-related accommodation, please send an e-mail to [email protected] or call 844-YES-MITEL ((phone hidden)). Mitel will consult with all applicants with disabilities who request accommodation to ensure that the accommodation provided is suitable for the applicant’s individual accessibility needs.

Mitel is a global market leader in business communications, powering more than two billion business connections with our cloud, enterprise and next-gen collaboration applications. With more than 70 million users in nearly 100 countries, Mitel is the only company that wakes up every day exclusively focused on helping customers take their communications from where they are today to where they expect them to be.

📌 Senior Product Portfolio Manager (Ahuntsic)
🏢 Mitel Networks
📍 Ahuntsic