Elevate the customer experience as a Senior Retail Store Manager at Rocky in Canmore, leading a vibrant team focused on nature-inspired products. Drive exceptional service and operational excellence daily. This full-time role emphasizes a deep commitment to customer service and cultivating a supportive team culture.

You'll oversee daily retail operations, ensuring that both customers and team members thrive in a nurturing environment. As a Senior Retail Manager, you will leverage sales insights and operational results to benchmark success and implement growth strategies. Key Responsibilities:

- Set high standards for customer service and selling behaviors
- Coach the team to excel in product knowledge and connection with customers
- Maintain exceptional in-store presentation to brand standards




- Proactively address customer concerns and optimize the customer experience
- Own store performance relating to profitability and operational efficiency Requirements:
- Proven leadership experience in fast-paced retail environments
- Robust understanding of retail operations and team development
- Experience with revenue performance metrics and inventory management
- Ability to cultivate a positive team culture
- Legal authorization to work in Canada Bring your leadership skills and retail expertise to Rocky and help shape an exceptional shopping experience.

📌 Senior Retail Manager at Rocky (Canmore)
🏢 The Job Resource Centre
📍 Canmore