Become a pivotal Senior Advisor for Transformation at RBC, embracing a work from home format. Address client needs and champion exceptional service while building robust relationships across branches. This pivotal role demands a strong background in client-centric solutions and digital literacy in financial services.

You will proactively engage clients, identify opportunities, and collaborate with RBC partners to enhance service delivery. Your self-motivation and ability to educate clients through technology will be key in driving organizational success. Key Responsibilities:

- Engage clients and deliver top-notch service experiences
- Leverage technology to enhance client interactions
- Identify sales opportunities and provide referrals to partners
- Take ownership of resolving client banking issues
- Ensure compliance with risk management protocols Requirements:
- Retail or financial service relationship-building experience
- Excellent communication and emotional intelligence skills
- Bilingual in English and French
- Willingness to pursue Mutual Funds accreditation
- Flexibility for varying work hours This role offers an opportunity to thrive in a collaborative environment while focusing on client success at RBC.

📌 Senior Transformation Consultant at RBC (Vancouver)
🏢 National Bank
📍 Vancouver