Lead operational excellence and service improvements at W.W. Grainger's onsite service centre. Drive revenue growth and manage a team dedicated to exceptional service delivery. W.W. Grainger, Inc. seeks a Service Centre Manager to report to the Senior Manager, Services & Field Safety Professionals.

In this role, you'll drive day-to-day operations while leading continuous improvement initiatives. Strong leadership and technical expertise are crucial as you work with sales and field operations to achieve service financial goals. Key Responsibilities:

- Develop and execute strategic sales growth plans
- Manage operating expenses and PnL ownership
- Oversee a team of service technicians and daily operations
- Build and maintain key customer relationships
- Participate in annual budgeting and operational planning Requirements:
- Diploma or technical certificate with 5 years of service management
- Proven leadership skills in technical or industrial environments
- Experience in team training and development
- Robust presentation and storytelling abilities
- Willingness to travel approximately 50% Your skills in leadership, service management, and operational excellence will ensure Grainger continues to thrive.

📌 Service Centre Manager at Grainger (Montreal)
🏢 Grainger Canada
📍 Montreal