Elevate your career as a Technical Analyst with FCC, embracing hybrid work options and a focus on enhancing technology solutions. Utilize your skills to address business needs and deliver effective support. As a permanent addition to the FCC team, you will translate business requirements into practical technological advancements.

Your role focuses on system enhancement, troubleshooting, and customer support while working with up-to-date cloud technologies. This position is ideal for individuals with a solid service desk background who aim to drive improvements in business operations.

Key Responsibilities

- Develop and support technical tools and solutions • Facilitate team meetings and after-hours on-call work • Provide support via phone, email, and chat interactions • Manage Major IT Incident resolution processes • Troubleshoot second-level IT support issues Requirements:
- Diploma in information technology or computer science • Two years of service desk or related experience • Knowledge of software and operating systems • Strong commitment to customer service • ITIL V3 Foundations certification Bring your technical expertise and problem-solving abilities to help FCC achieve its goals.

📌 Technical Analyst at FCC (Regina)
🏢 FCC / FAC
📍 Regina