- Update and organize company policies and procedures inregards to training, development and company culture
- Assessorganizationaltraininganddevelopmentneedsthroughsurveys,interviewsand
- communicationwith employees.
- Stayup to date with the latest trends in learning and development
- Developtraining plans and materials to fulfill specific training needs
- Hostand facilitate various training groups
- Usevarious training formats including in person, virtual training, and videos
- Ensurecompliance training needs are met

People Development

- Managethe People Development Program
- Maintaincontent and administrative details
- Ensureemployee success and engagement rates
- Coordinateandhelpsupportspecialevents,sponsorshipsandprojectswithinour community
- Actively manages the Culture Committee and delegatesroles and task efficiently

Customer Relations





- Respondtoescalatedcustomerinquiriesonlineandoverthephone,includingconflict resolutions

Staff Management

- Managestaff through training, support, motivationand assigning duties
- Provide leadership, ensuring exceptional people developmentadministration, and handling employee suggestions or concerns

Reporting

Requirements

- Minimumof 5 years retail experience
- Post-secondary education preferred
- Abilityto effectively teach/develop others to the next level
- Strongcommunication skills and attention to detail
- Abilityto interact and communicate with people clearly without personal bias

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📌 Full time (Mississauga)
🏢 Zohorecruit
📍 Mississauga