Elevate client success with Yardi as an Associate Technical Account Manager. Leverage your communication and technical skills to support clients with property management software.
Yardi is seeking a proactive Associate Technical Account Manager to guide multifamily clients in maximizing software value. In this hybrid role, you’ll provide essential support on software setup, troubleshooting, and day-to-day usage. Your goal is to build strong client relationships and ensure a seamless experience with Yardi's offerings.
Key Responsibilities:
• Provide technical support and setup guidance via email and phone
• Troubleshoot application issues with effective problem-solving skills
• Communicate clearly to build client trust and ensure ongoing success
• Share product features and best practices with clients
• Collaborate with teams to deliver innovative solutions
Requirements:
• Bachelor’s Degree in Business, Finance, or relevant field
• Experience in technical support and troubleshooting
• Strong customer-focused mindset
• Detail-oriented with a proactive approach
• Quick learner, adaptable to current technologies
Drive client success and enhance user experience with your technical expertise at Yardi.
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