Join our energetic team as a Sales Associate/Clerk, where your enthusiasm and expertise will drive exceptional customer experiences and support store operations. In this energetic role, you will serve as a brand ambassador, engaging with diverse customers, demonstrating products, and ensuring the store runs smoothly. Your leadership skills and sales acumen will help foster a welcoming environment that encourages repeat business and brand loyalty. This position offers a fantastic opportunity to develop your retail career while making a positive impact every day within a growing company.
Schedule
- Tuesday to Friday - 10:00 am to 6:00 pm
- Saturday: 9:00 am to 3:00 pm
Responsibilities
- Support store opening and closing procedures.
- Answer customers' inquiries in person, via phone and via email
- Maintain organized stock levels, assist with inventory management, and ensure the store remains clean and inviting.
- Help customers book appliance repair appointments
- Assist our technician team in ordering parts needed for customer repairs
- Sell new and refurbished appliances
- Prepare and end invoices for services and products sold and follow up when needed
- Manage and update warranty claims for customers.
- Assist with merchandising efforts to ensure attractive displays that highlight key products and promotions.
- Operate the POS (Point of Sale) system accurately for transactions, cash handling, and receipts.
- Manage cash register operations, including cashiering duties, balancing tills, and maintaining accurate financial records.
- Utilize time management skills to prioritize tasks efficiently during busy periods while maintaining high service standards.
Qualifications
- Previous retail sales experience required
- Experience using Computers/Electronics
- Experience in appliances an asset
- Strong communication skills in English
- Experience with merchandising, POS systems, cash handling, and cashiering is required
- Demonstrated ability to provide exceptional customer service with active listening and problem-solving skills.
- Basic math skills for transactions, balancing tills, and inventory counts.
- Excellent organizational skills to manage multiple responsibilities effectively.
- Ability to work flexible hours, including evenings and weekends as needed
- A proactive attitude with strong phone etiquette and interpersonal skills to connect with customers confidently.
This role is perfect for motivated individuals eager to grow their retail career in a lively setting that values initiative, teamwork, and excellent service delivery. We are committed to paying all team members fairly while offering opportunities for professional development in a supportive setting.