Become a vital part of our VIP team as an Associate VIP Account Manager in Vancouver, BC. Deliver exceptional customer experiences and grow high-value accounts through personalized outreach strategies.
In this on-site role, you will manage a dedicated book of VIP accounts, focusing on developing lasting relationships and enhancing player retention. Your responsibilities will include high-volume outreach, executing marketing campaigns, and monitoring player activity to maximize account value. Collaborate with the CRM team to engage players and implement tailored offers.
Key Responsibilities:
• Manage book of VIP accounts to drive account growth
• Make 20 outbound calls and 50+ texts daily
• Build genuine relationships through proactive communication




• Develop personalized outreach strategies for players
• Execute marketing campaigns to increase engagement
Requirements:
• Bachelor's Degree or equivalent in a related field
• Minimum 1 year in sales or account management
• Solid communication and analytical skills
• Passion for providing premium customer experiences
• Flexibility for nights and weekends as needed
Elevate the VIP experience by delivering personalized support and exclusive event engagements.
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📌 VIP Account Manager in Vancouver
🏢 Punt
📍 Vancouver