Be a vital part of Loblaw's Asset Protection team in Peterborough, ON, as a Customer Support Representative. Deliver outstanding service and enhance store safety through proactive engagement.
Loblaw Companies Limited is seeking a Customer Support Representative to enhance customer experience in its retail environment. In this role, you will be the face of the store, ensuring a welcoming atmosphere while assisting customers effectively. Robust communication skills and a proactive approach to safety will be key to your success.
Key Responsibilities:
• Provide exceptional customer service as first point of contact
• Assist shoppers with inquiries at entrances and exits
• Identify and address potential safety hazards promptly




• Manage urgent situations calmly and escalate as necessary
• Complete daily and weekly reports accurately
Requirements:
• Previous retail or customer-facing experience preferred
• Strong collaboration skills with store teams
• Exceptional ability to connect with customers
• Professional, friendly, and approachable demeanor
• Physical ability to stand or walk for extended periods
Support Loblaw's commitment to customer satisfaction while ensuring a safe shopping environment.
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📌 Customer Support Representative at Loblaw (Peterborough)
🏢 Loblaw Companies
📍 Peterborough