Elevate your career as a Customer Support Specialist II with Teleperformance in Toronto. Experience a hybrid work model while utilizing your customer support expertise to address B2B needs.
Teleperformance is looking for a skilled Customer Support Specialist II to serve dental offices with comprehensive home care products. This role offers a unique opportunity to apply problem-solving abilities and system navigation skills while fostering solid client relationships. Engage with accounts, manage inquiries, and ensure accurate resolutions to support our mission of excellence.
Key Responsibilities: • Resolve order-related issues efficiently • Manage customer master data and account linkages • Support account structures for distributors and groups • Process email-based orders and inquiries • Handle defective product reporting accurately
Requirements: • 1–2 years in customer service or B2B support • Proven complex issue resolution skills • Strong analytical and problem-solving abilities • Proficiency in CRM systems is essential • Effective written communication skills
Bring your customer care and analytical skills to Teleperformance and contribute to exceptional service delivery. #J-18808-Ljbffr
📌 Customer Support Specialist II at Teleperformance (Winnipeg)
🏢 Teleperformance Spain
📍 Winnipeg
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