Drive impactful digital operations with McKesson as a Senior Digital Operations Lead. Ensure exceptional service quality and optimize employee experiences using digital workplace technologies.

In this senior role, you will lead operational performance and governance of McKesson’s digital workplace. Your expertise in workplace technologies, including Microsoft 365 and ServiceNow, will be crucial in enhancing service delivery and performance metrics. Collaborating with internal teams and vendors, you will foster continuous improvement initiatives and deliver frictionless technology experiences.

Key Responsibilities: • Lead Digital Workplace Operations and ensure quality of services • Manage service delivery governance with stakeholders and vendors • Automate processes for testing, monitoring,



and alerting • Oversee vendor performance and risk management activities • Track service metrics and improve operational health indicators

Requirements: • 7+ years in Digital Workplace Operations or related roles • Bachelor’s degree in IT, Business, or equivalent • Experience with ServiceNow ITSM and vendor management • Robust communication and stakeholder management skills • Flexible availability to support operational needs

Leverage your operational leadership and vendor governance expertise to enhance digital experiences at McKesson. #J-18808-Ljbffr

📌 Digital Operations Lead at McKesson (Winnipeg)
🏢 McKesson
📍 Winnipeg