Elevate customer experiences as the Customer Insights Project Coordinator at UNIQLO in Toronto, ON. This role focuses on analyzing customer data and generating impactful reports to drive strategic enhancements.
As a pivotal member of the team, the Customer Insights Project Coordinator will utilize advanced tracking systems to gather and interpret feedback, identifying ways to enhance overall customer satisfaction. Collaborating cross-functionally with different departments, you will implement strategies that optimize operational efficiency and improve service quality.
Key Responsibilities:
• Collect and analyze customer interaction data systematically
• Develop comprehensive reports with actionable insights
• Collaborate with Logistics and E-commerce teams




• Design training programs for customer service teams
• Track KPIs and recommend process improvements
Requirements:
• Bachelor’s degree in Business or related field
• Minimum 2 years in Customer Service Centers
• Robust analytical and market research capabilities
• Exceptional communication skills
• Proficient in Microsoft Office and Google Workspace
Bring your analytical mindset and dedication to outstanding customer service to UNIQLO in this impactful role.
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📌 Customer Insights Coordinator at UNIQLO (Toronto)
🏢 Jobvite
📍 Toronto