Take the lead in client success with Green Shield, a national non-profit, where you will be pivotal in client strategy and relationship management. Focus on ensuring a seamless, integrated experience across various business lines and functions.

As Vice President of Client Success, you'll oversee Green Shield’s strategic client relationships and develop the Client Success function. Your role involves closely collaborating with multiple teams to ensure client retention and satisfaction while building growth strategies.

You will be accountable for key performance metrics and enhancing client health across the organization, aligning strategies with local market needs.

Key Responsibilities:
Build and scale the Client Success function across all operational areas
Drive strategic relationships with key client portfolios




Develop tailored client strategies and relationship frameworks
Adapt enterprise strategies to the Quebec market
Establish client performance and retention metrics

Requirements:
Senior leadership experience in client success or account management
Proven ability to build client-facing functions
Solid executive relationship skills across stakeholders
Experience in account planning and performance management
Bachelor's degree in Business or related field

Elevate your career by leading client success initiatives that contribute to Better Health for All at Green Shield.
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📌 Vice President Of Client Success At Greenshield Toronto (Canada)
🏢 Green Shield Canada (GSC)
📍 Canada