Jonas Software is seeking a Hypercare Program Lead to orchestrate the post-migration experience for clients, ensuring successful transitions and measurable improvements. You will partner with IT, Security, Cloud Ops, and Product, driving escalation management and client communications with calm under pressure.
The role requires robust cross-functional collaboration, data-driven problem solving, and a passion for delivering outstanding client outcomes in a quick-paced SaaS setting.
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📌 Hypercare Program Lead: Post Launch Client Success Markham (Canada)
🏢 EWS Group
📍 Canada
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