Elevate your career with RONA as a Hardware Customer Service Associate. Leverage your communication skills to assist customers both in-store and over the phone.
RONA is seeking an enthusiastic hardware associate dedicated to excellent customer service. This role involves guiding customers through product requirements, managing special orders, and ensuring an organized shopping experience. You will maintain product levels, monitor inventory, and enhance your product knowledge through training sessions.
Key Responsibilities:
• Assist customers with product inquiries and special orders
• Maintain a well-stocked merchandise area and ensure signage accuracy
• Monitor inventory levels and perform counts regularly
• Stay updated on promotional events and flyer information
• Participate in training to improve selling skills and product knowledge
Requirements:
• Experience in a customer-focused role is required
• Robust communication and interpersonal skills
• Effective selling skills and a service-oriented mindset
• Ability to lift and carry medium to heavy products
• Commitment to ongoing training and personal development
Contribute to RONA's mission by delivering exceptional service and product expertise.
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