Company Overview

A&B; FORD is a family owned and operated automotive dealership dedicated to providing exceptional vehicle sales and service. We value integrity, customer satisfaction, and a passion for automobiles.
Summary

We are seeking a Service Manager to lead our service department. The Service Manager will oversee daily operations, ensure customer satisfaction, and drive service excellence to support our company's mission of delivering top-quality automotive care to our growing customer base.
Responsibilities
Lead and supervise the service department team to ensure efficient operations.
Develop and implement strategies to improve customer satisfaction and retention.
Coordinate with technicians and mechanics to ensure timely and quality repairs.
Manage service appointments, workflow, and resource allocation.
Monitor service department performance metrics and implement improvements.
Uphold safety standards and ensure compliance with industry regulations.




Foster a positive workplace that promotes teamwork and professional growth.
Handle customer inquiries and resolve issues promptly to maintain high service standards.
Qualifications
Ability to lead, motivate, and manage a team effectively.
Excellent customer service skills with a focus on client satisfaction.
Ford Experience would be a plus.
Strong mechanical knowledge and dealership experience.
Positive organizational skills and attention to detail.
Knowledge of automotive repair processes and industry standards.
Experience with upselling services is preferred.
Basic cash handling skills are a plus.
Call-To-Action

If you are passionate about leading a agile team in the automotive industry, we invite you to accelerate your career with us. Join A&B; FORD and drive excellence forward!

Pay: $65,000.00-$85,000.00 per year

Work Location: In person

📌 Service Manager Perth (Canada)
🏢 A&B Ford Sales
📍 Canada