Overview

We are looking for a host or hostess who is essential to the restaurant's front-of-house operations, as they establish the atmosphere for guests and ensure seamless coordination among guests, servers, and kitchen personnel.

Duties & Responsibilities
Ensure guests have a positive experience starting with a friendly greeting and warm smile.
Handle reservations effectively to maximize service efficiency while adhering to policies.
Organize the restaurant by managing guest flow and seating capacity, communicating special requirements to both kitchen and service staff.
Escort guests to their tables, engage in conversation, and seat them appropriately.
Acknowledge repeat guests and maintain knowledge of menu items, table numbers, and server sections.
Assist with take-out orders, ensuring accuracy in preparation and fulfillment of requests.




Monitoring guests waiting during busy periods and maintaining a waitlist when required.
Handling guest concerns or complaints with courtesy and professionalism, escalating to management when necessary.
Accurately processing payments and managing cash or credit transactions if required.

Job Requirements
Prior hosting experience is preferred.
Enjoys working with people and has a passion for hospitality
Excellent organization and time management skills
Ability to proactively anticipate guest needs and exceed expectations
Excellent communication skills; verbal and written
Able to work under pressure and excel in a rapid-paced setting

Job Type: Part-time

Pay: $17.60 per hour

Benefits:
Discounted or free food
In office gym
On-site parking

Work Location: In person

📌 Host/hostess Thunder Bay
🏢 The Superior Inn Hotelnference Centre
📍 Thunder Bay