We are a an indoor children’s entertainment centre designed for kids to play, explore, and have fun in a protected and welcoming environment.
Our facilities feature a variety of activities including indoor playgrounds, trampolines, obstacle courses, zip lines, bouncy attractions, ride-on activities, and more.
We are looking for a responsible, energetic, and organized Supervisor to help lead our team and oversee daily operations.
As a Supervisor, you will be responsible for supporting the management team and ensuring that the facility operates safely, efficiently, and professionally.
You will be a key leader on the floor and will help guide staff, assist customers, resolve issues, and maintain the stores standards throughout each shift.
Responsibilities
Supervise and support staff during shifts in all roles
Assign staff stations and ensure proper coverage
Maintain safety, cleanliness, and facility standards
Assist with opening/closing procedures
Handle customer questions and resolve concerns
Monitor play areas and enforce safety rules
Assist with POS, admissions, memberships, and party bookings
Handle incidents and complete reports when required
Communicate operational issues and updates to management
Help train and support current employees
What we are looking for
Previous supervisory or leadership experience preferred
1 year of customer service experience
Strong communication and problem-solving skills
Responsible, reliable, and organized
Comfortable working with children and families
Able to work in a fast-paced environment
Adaptable availability, including weekends and holidays
FoodSafe and First Aid certification are assets
Must be comfortable performing cleaning duties, including cleaning bodily fluids
Pay: From $20.00 per hour
Application question(s):
Do you have any experience working with children?
Experience:
Customer Service: 1 year (preferred)
Work Location: In person
📌 Supervisor West Vancouver
🏢 Evergrow Development
📍 West Vancouver
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