Green Earth Organics is seeking a detail-oriented Claims, Deductions & Compliance professional to manage customer deductions, claims and supporting compliance documentation. This role requires robust investigation skills and the ability to work across Sales, Accounting, Logistics, Quality and Operations.
Key Responsibilities
· Review, investigate and process customer claims, shortages, damages and deductions.
· Validate deductions against invoices, PODs, pricing, quality records and supporting documentation.
· Dispute invalid deductions and follow through to resolution.
· Track open claims and recover amounts owing where appropriate.
· Identify recurring deduction trends and work with internal teams to address root causes.
· Maintain accurate records and prepare reports on claims and deductions.
· Support customer compliance requirements, chargebacks and documentation.
· Communicate professionally with customers and internal stakeholders.
· Assist Accounting with reconciliations and account-related research.
· Produce, food distribution, grocery or retail-vendor experience is a solid asset.
· Strong analytical and investigative skills.
· Excellent attention to detail and proficiency with Excel and business systems.
· Confident written and verbal communication and solid follow-through.
Why Join Green Earth Organics?
Join a growing team in the fresh produce industry where collaboration, accountability, food safety and continuous improvement are valued. Green Earth Organics offers an opportunity to contribute directly to a fast-moving operation and grow with the business.
Green Earth Organics is committed to providing an inclusive and respectful workplace.
Benefits:
Casual dress
On-site parking
Work Location: In person
📌 Claims, Deductions And Compliance Holland Landing
🏢 ATV Farms
📍 Holland Landing
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