Date closed: October 17, 2026

Job Type: Permanent
Affiliation: CUPE
Location: Tsawwassen Library
Weekly Hours: 23
Schedule: Mon 3:00 pm to 8:00 pm; Tues 8:30 am to 4:00 pm; Wed 8:30 am to 4:00 pm; Sat 1:00 pm to 5:00 pm
Job Start Date: Oct 25, 2026
Pay Grade: 7
Min Wage: $35.56
Max Wage: $36.36

THE POSITION:
As a Customer Services Assistant 2 you will provide exceptional customer service, deliver library and literacy programs, The Playground™ , events, tours and group presentations within the library, in the community and virtually in consultation with Librarian 3, 2, or 1, Library Supervisor 4 or 2.

HERE IS WHAT YOU CAN BRING:
Proven commitment to providing exceptional customer service
Solid team spirit
A friendly, patient and outgoing personality
Desire and experience in developing children, teen and adult programming
Demonstrated proficiency in readers’ advisory, reference search strategy, and reference interview techniques
Demonstrated ability and skills to plan, organize, promote and deliver a variety of creative programs, including The Playground™ , within minimum supervision, to all ages and abilities. This can be done either in library, in the community, or virtually.
A solid work ethic and self-motivation




Knowledge of automated library systems
A curiosity and ability to work with and learn recent technologies, including a variety of technologies (e-readers, tablets, etc.)
A goal to strive for excellence
Computer experience with Microsoft Office plus excellent keyboarding skills
Eagerness to grow your skills, learn and explore
Accurate keyboarding skills of 45 wpm.

POSITION REQUIREMENTS:
Diploma in Library and Information Technology from a recognized institution
Up to six months work related and on the job customer service experience
Ability and skill to plan, organize and deliver a variety of children, teen, adult and literacy programs

ADDITIONAL INFORMATION:
Candidate should be prepared for a busy schedule of programming and outreach
Valid B. C. Drivers license (minimum level ‘N’) is an asset

Fraser Valley Regional Library is committed to maintaining a diverse and inclusive workplace and recognizes that a working workplace that encourages input from all perspectives can only enhance our services to the public. We invite candidates who bring a diversity of thought, skills, and experiences to apply and thank you in advance for your interest and contributions.

📌 Customer Services Assistant 2 Tsawwassen
🏢 Fraser Valley Regional Library
📍 Tsawwassen