Join our agile healthcare team as a Medical Receptionist, where your energetic and positive attitude will set the tone for an exceptional patient experience. In this vital role, you will be the welcoming face of our medical practice, managing front desk operations with efficiency and professionalism. Your attention to detail and excellent communication skills will ensure smooth daily operations, from scheduling appointments to handling patient inquiries. This paid position offers an exciting opportunity to be part of a collaborative environment dedicated to delivering outstanding healthcare services.
Duties
Greet patients warmly and assist them with check-in procedures in a friendly, skilled manner
Schedule, confirm, and reschedule appointments using electronic medical records systems like Epic or Dentrix
Manage multi-line phone systems to answer inquiries, direct calls, and provide information promptly
Verify patient insurance details and update medical records accurately in electronic health record systems
Handle administrative tasks such as data entry, filing, and maintaining organized office records
Assist with billing processes and collect payments when necessary
Coordinate communication between patients and healthcare providers to ensure seamless care delivery
Requirements
Proven experience as a dental receptionist, medical receptionist, or in a similar front desk role within a healthcare setting
Strong knowledge of medical terminology and familiarity with electronic medical records (EMR) systems such as Epic or Dentrix
Prior experience working with dental or medical office software and multi-line phone systems
Excellent organizational skills with attention to detail in managing appointments and patient information
Effective communication skills to interact professionally with patients, staff, and providers
Office experience that demonstrates reliability and the ability to handle multiple tasks efficiently
Knowledge of insurance verification processes and basic billing procedures is a plus
Join us in creating a welcoming workplace where patients feel cared for from the moment they walk through our doors. Your enthusiasm and expertise will make a meaningful difference in our patients’ healthcare journey!
Pay: $18.25-$25.42 per hour
Work Location: In person
📌 Medical Receptionist Abbotsford (Canada)
🏢 Abby Veterinary Hospital and Emergency
📍 Canada
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