This role serves as the primary point of contact for clients, overseeing front desk operations, appointment scheduling, and daycare supervision, with additional support in basic grooming tasks.

Key Responsibilities

Reception
Greet clients and answer phone/email inquiries
Book and manage grooming and daycare appointments and waitlists
Process payments and maintain client/pet records
Address client concerns and escalate as needed

Daycare
Supervise dogs in playgroups, ensuring safety and well-being
Maintain cleanliness of daycare, feeding, grooming, and restroom areas
Administer food and medication per owner instructions
Monitor and report behavioral or health concerns
Communicate with owners regarding their dog's activities

Grooming Support
Assist with nail trims and bathing
Prep dogs for grooming and assist with restraint as needed
Clean and sanitize grooming stations and equipment

General
Assist with lifting/moving crates and equipment




Participate in ongoing training

Schedule & Compensation
30–40 hours per week
$19–$21 per hour, plus tips
Extended health advantages available after 3 months
Must be available for opening shift (7:00 AM) or closing shift (6:00 PM)
No weekends or holidays

Qualifications
Customer service or pet-care experience preferred
Comfortable handling dogs of varying sizes and temperaments
Strong organizational and communication skills
Basic computer proficiency (scheduling, POS, email)
Able to stand, bend, and lift up to 80 lbs

Preferred
Basic grooming experience
Pet first-aid/CPR certification
Familiarity with dog behavior and body language

Job Types: Full-time, Part time

Pay: $19.00-$21.00 per hour

Advantages:
Extended health care

Work Location: In person

📌 Front Desk & Daycare Associate Grooming Support Position Saanich
🏢 CJSP Kinetic
📍 Saanich