SophieGrace is a fast-growing apparel brand based in Western Canada, shipping worldwide. We create refined, mix-and-match wardrobe staples designed for contemporary professionals who value simplicity, efficiency, and quality.
We are hiring a Fulfillment Associate to join our Vancouver team. This role is focused on order fulfillment and inventory operations, and is best suited for someone who is highly detail-oriented, comfortable using systems, and capable of working accurately in a fast-paced workplace.
This is not a purely manual warehouse role — it requires basic technical ability, system accuracy, and comfort working with Shopify and spreadsheets.
Key Responsibilities
Pick, pack, and ship customer orders accurately and efficiently
Process returns and restock inventory
Receive, inspect, and organize incoming inventory shipments
Update and maintain inventory records in Shopify
Use Google Sheets / Excel for basic tracking and data entry
Monitor shipments and assist with basic shipping issue resolution
Track and file claims for lost, delayed, or damaged packages
Maintain a clean and organized fulfillment workspace
What We’re Looking For
Strong attention to detail and accuracy (critical requirement)
Comfortable using computers, Shopify, and spreadsheets
Ability to follow structured processes without errors
Quick learner with basic technical aptitude
Reliable, punctual, and self-motivated
Able to work independently after training
Strong communication and teamwork skills
Important: This role requires computer literacy and comfort working with systems. If you are not comfortable using Shopify or spreadsheets, this role will not be a fit.
We are only looking for candidates who take pride in accuracy, organization, and doing work properly the first time.
Schedule
Weekdays only: Monday–Friday, 9:00 AM–5:00 PM.
Part-time: 25–40 hours per week
Adaptable scheduling based on operational needs
Physical Requirements
Ability to lift up to 25–40 lbs
Comfortable standing, walking, and performing physical warehouse tasks
Job Type
Part time
Pay: $19.50-$24.00 per hour
Benefits:
Store discount
Ability to commute/relocate:
Vancouver, BC V5Y 3X2: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
Are you able to lift up to 25 lbs?
Education:
Secondary School (required)
Experience:
Warehouse: 1 year (required)
Language:
English (required)
Work Location: In person
📌 Fulfillment Order Picker/packer Seasonal East Vancouver
🏢 Sophie Grace Designs
📍 East Vancouver
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