POSITION SUMMARY:

As a key member of the team, the Case-Aide provides a variety of services to families, children, and adults such as schedules for access and appointments, setting up and coordinating drivers, as well as maintaining reports.

Case Aides may be required to transport clients to and from their homes, appointments, and cultural or recreational activities. Escorts children to sibling and parental access visits and may also supervise Access. Case Aides are expected to promptly record, and report concerns to the client’s Social Worker and Supervisor of Family Support for follow-up.

KEY RESPONSIBILITIES:
Scheduling access, transportation, and youth support
Booking rental spaces for clients
Completing/submitting invoices for service providers for payment
Completing monthly statistics on services
Maintain service records
Ensure all Service Providers provide up to date documentation
Assists in the recruitment and training of contract and casual Service Providers for transportation and Access Facilitation.
Performs other duties that be assigned by their Supervisor/Social Worker

QUALIFICATIONS:
A diploma in child and youth, disability support services, or social services is considered an asset
Two (2) years of related experience in a social service setting
CPR and Emergency First Aid




Excellent organizational, time-management, and multi-tasking skills
Proficiency in technology, specifically in Microsoft Office; Excel, Word, and Outlook
Ability to work independently with minimal supervision and effectively prioritize workload
Demonstrated ability to work as a team member
Ability to work well under pressure in a busy, quick-paced workplace
Ability to maintain high-level of confidentiality and exercise sound judgement
Ability to keep and maintain excellent records
Excellent oral and written communication skills and a willingness to work in an environment where Mi’kmaw is the first language
A valid driver's license, the ability to travel, and access to a reliable vehicle

As part of the hiring process, successful candidates must provide clearance from the child abuse registry and undergo a vulnerable sector check.

Pay: $48,929.40-$70,675.80 per year

Perks:
Casual dress
Company events
Company pension
Dental care
Employee assistance program
Extended health care
Life insurance
In office parking
Paid time off
Vision care
Wellness program
Work from home

Education:
Secondary School (required)

Work Location: In person

📌 Case Aide Shubenacadie
🏢 Mi'kmaw Family & Children's Services of Nova Scotia
📍 Shubenacadie