We are seeking a dedicated Case Worker to join our team. The ideal candidate will be responsible for providing support and assistance to clients in need, ensuring their well-being and access to necessary services.
Duties
Experience in processing Temporary Residence Applications (Visitor Visa, Visitor visa Ext., Super Visa, Spousal Open Work Permit (SOWP), SOWP Ext., Study Permit, Study Permit Ext., Work Permit, Post Graduate Work Permit)
Evaluate potential immigration cases
Take full responsibility for assigned files or applications
Develop strategies and outline the necessary immigration steps for clients
Communicate with clients to gather required documents or suggest modifications to previously submitted documents
Research and review government resources to ensure processes are up-to-date and the correct documents are being utilized
Collect all necessary documents for timely submission and processing
Complete required government forms for various applications
Conduct a final review of the client’s application, supporting evidence, and documents
Keep clients informed of any progress and respond to all requests from or on behalf of the client
Communicate effectively with clients to assess their needs and develop appropriate action plans
Access and maintain client files accurately
Communicate effectively with clients, colleagues, and external service providers
Requirements
Strong organizational skills with the ability to multitask
Proven team player with a commitment to client success and the ability to manage a demanding workload
Experienced in team management, with expertise in leadership, coaching, mentoring, and conflict resolution
Proficiency in Microsoft Office Suite (Word, Excel)
Solid communication skills, both verbal and written
Ability to analyze information and make informed decisions
Ability to work in an office setting and use standard office equipment
Job Types: Full time, Permanent
Flexible language requirement:
French not required
Schedule:
8 hour shift
Day shift
Monday to Friday
Weekends as needed
Experience:
Microsoft Excel: 1 year (required)
Microsoft Office: 1 year (required)
Leadership: 1 year (required)
Organizational skills: 1 year (required)
Microsoft Word: 1 year (required)