Required immigration case worker for a busy immigration firm in Mississauga.
Job Description include but are not limited to:
Understanding a variety of immigration processing categories and requirements for each category;
Collecting information and documentation from the applicant or client, and ensuring that communications are responded to within 1 business day
Checking for updates on processing requirements and timelines at the appropriate government organizations;
Using available resources to prepare case-specific legal arguments to draft and complete application packages, including legal submissions, forms, and supporting documents for review by the legal representative;
Making the appropriate revisions to drafts as instructed and obtaining approval from the applicant or client upon finalization;
Ensuring that applications are filed in a timely manner and that deadlines are met;
Updating and maintaining internal Client Management Software system on a daily basis to ensure that all communication records are updated and organized;
Handling client calls and answering their queries related to their application received via phone and email.
Experience and Qualifications:
· College diploma in arts or business
· Minimum 1-year experience in processing of visitor visa, work permit extension, LMIA based WP, LMIA, CEC, PNP and H&C; applications.
· Excellent communication skills - experience managing effective and timely communications, thus ensuring the highest quality of customer service;
· Ability to listen, empathize, build rapport and connect with existing clients, as well as the ability to set and manage client expectations;
· Solid interpersonal skills, with the ability to build and maintain healthy client relations;
· Demonstrated expertise and efficiency with case management, time management, multi-tasking, and problem-solving abilities.
Job Type: Full Time
Schedule: Monday to Saturday 10 am to 6 pm
Work remotely: No | Salary: Will commensurate with experience
Please email your updated resume and cover letter mentioning on how you meet the job requirements.
Job Types: Full time, Permanent
Pay: $17.00-$25.41 per hour
Ability to commute/relocate:
Mississauga, ON L5S 1M2: reliably commute or plan to relocate before starting work (preferred)