Become an essential part of Semona as a remote Client Care Coordinator focused on providing a smooth experience for clients and clinicians in Toronto. Manage bookings, respond to inquiries, and support daily administrative tasks.
Semona is seeking a friendly and reliable Client Care Coordinator to work part-time remotely. This role is ideal for someone who thrives in a supportive workplace, managing schedules, inquiries, and administrative workflows. Your expertise in various tools will be key to ensuring client satisfaction and organizational success.
Key Responsibilities:
• Manage scheduling and cancellations via Jane App
• Respond professionally to client emails and calls
• Assist clients with onboarding forms and processes




• Support billing and payment management tasks
• Communicate updates with clinicians effectively
Requirements:
• Strong organizational and time management abilities
• Ability to work independently in a remote setting
• High attention to detail in all tasks
• Familiarity with Outlook, Zoom, Canva, and Jane App
• Commitment to neurodiversity-affirming practices
Bring your Type A organizational skills and empathy to create a welcoming atmosphere at Semona.
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📌 Remote Client Care Coordinator in Toronto
🏢 Letstokslp
📍 Toronto