We are seeking a energetic and results-driven Inside Sales Representative to join our growing team. This role involves engaging with potential and existing clients to promote our products and services through various communication channels. The ideal candidate will possess solid negotiation skills, excellent communication abilities, and experience in B2B sales, technology sales, or technical sales environments. Fluency in English is preferred to effectively serve diverse customer bases. As an Inside Sales Representative, you will play a key role in expanding our business development efforts and maintaining high levels of customer satisfaction.
Duties
Conduct outbound calls to prospective clients and follow up on inbound inquiries
Develop and maintain relationships with new and existing customers through effective communication
Present product features, benefits, and technical specifications tailored to client needs
Negotiate terms, pricing, and contracts to close sales opportunities
Utilize CRM tools such as Salesforce to track leads, opportunities, and customer interactions
Collaborate with marketing teams to develop targeted campaigns and outreach strategies.
Provide exceptional customer service by addressing client questions and resolving issues promptly
Maintain detailed records of sales activities and client interactions for reporting purposes
Experience
Proven experience in inside sales, B2B sales, or technology sales environments
Robust negotiation skills with a track record of closing deals effectively
Experience with Salesforce or similar CRM platforms is highly desirable
Background in technical sales or familiarity with technical products is a plus
Excellent communication skills in English
Demonstrated ability to develop business relationships and contribute to growth objectives
Prior experience in automation or fluid power is beneficial
Business development experience that showcases strategic thinking and client engagement skills
Pay: $55,000.00-$65,000.00 per year
Ability to commute/relocate:
Kitchener, ON N2C 2G2: reliably commute or plan to relocate before starting work (required)